Automotive








The Best Car Insurance Companies

Auto Insurance, Insurance
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When shopping for auto insurance, you want the best company for you — not to be swayed by funny commercials and catchy jingles, all promoting a positive experience.

A clearer picture emerges of the best car insurance companies when you look at customer satisfaction and complaints. For NerdWallet’s 2018 rankings, we analyzed customer service and claims satisfaction scores from both J.D. Power and Consumer Reports, along with complaint data from the National Association of Insurance Commissioners.

Only insurers rated by both J.D. Power and Consumer Reports are included. That means many smaller insurers aren’t represented here — but that doesn’t mean they aren’t worth considering, too.

Company NerdWallet Rating Shop around
Note: Not all insurers available in all states.
1. Amica Mutual
4.5-stars
4.5 stars
2. Auto-Owners Insurance
4.5-stars
4.5 stars

3. Automobile Club Group
4.5-stars
4.5 stars

4. Erie Insurance
4.5-stars
4.5 stars

5. Auto Club of SoCal
4.0-stars
4 stars

6. Travelers Insurance
4.0-stars
4 stars

7. Nationwide
4.0-stars
4 stars
8. State Farm
4.0-stars
4 stars

9. The Hartford
4.0-stars
4 stars

10. American Family Insurance
4.0-stars
4 stars

11. The Hanover
4.0-stars
4 stars

12. Allstate
4.0-stars
4 stars

13. Geico
4.0-stars
4 stars

14. Farmers Insurance
4.0-stars
4 stars

15. 21st Century
3.5-stars
3.5 stars

16. CSAA
3.5-stars
3.5 stars

17. Safeco
3.5-stars
3.5 stars

18. MetLife
3.5-stars
3.5 stars

19. Esurance
3.5-stars
3.5 stars

20. Liberty Mutual
3.5-stars
3.5 stars

21. MAPFRE
3.5-stars
3.5 stars

22. Mercury Insurance
3.5-stars
3.5 stars

23. Progressive
3.5-stars
3.5 stars

The following companies were scored, but were ineligible for ranking because they are only available to certain customers.
NJM [Only available in PA and to members of certain professions in NJ.]
5.0-stars
5 stars

USAA [Only available to military members, veterans and their family members.]
4.5-stars
4.5 stars